Please note that certain removable hard-drives such as Seagate FreeAgent GoFlex & WD Western Digital MyDrive come with automated “backup” software that self-installs (often without you really knowing) that can create problems with Microsoft SQL Server (the database engine powering ChiroPulse365). Continue reading
If the ZIP or MSDE/SQL backup fails on Windows 7 or Vista and you are prompted to do the SQL backup please do this on your Server (or Stand-Alone) PC:
- Right click over the ChiroServerTools & Backup icon and in the popup menu select properties. Now click “Compatibility” tab and check “Run this program as an administrator“.
- Now restart ChiroServer Tools & Backup and retry the ZIP backup.This is a permission/ownership issue regarding creation of the backup file. Running ChiroServer Tools & backup as a windows administrator allows it to work as intended.
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Priority Support ticket for ChiroPulse365 (not prior versions) with a guaranteed response. Required for any assistance beyond using ChiroPulse365. For example office management, computer setup, emergency computer issues, computer networking, printer/Windows setup and similar issues.