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Archive for the ‘Tips & Hints’ Category

PQRS reporting is simple

December 19th, 2012
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Now available & automated in the December 2012 refresh! You can easily and correctly report PQRS for Medicare (or other carriers). The necessary CPT G-codes have been added to your system along with logic to prompt for selecting the correct code when posting charges/visit info for  a patient that was designated for PQRS reporting. This will ensure that you insert the CPT G-codes as needed as well as record the correct ones based on previously used codes.

PQRS Reporting & Participation Overview (12/26/2012 update, 1/2/2013 update adds two more G-codes)

You participate in PQRS (Medicare 1/1/2013 requirement) by reporting on the three two(2) measures applicable to DCs on the claim forms (HCFA or EDI claim). There is no registration process for PQRS. The measures are Measure #124 Health Information Technology, Measure #131 Pain Assessment and Follow-up & Measure #182 Functional Outcome Assessment. Note that Measure #124 requirement was removed in late December and should not be reported.

To participate you must report each visit on measures #131 and #182. To report you submit a G-code (special CPT code) on your HCFA claim form in box-24. This is done for each visit date for both Measures. If you do NOT successfully report on the PQRS measures in 50% of your claims from 1/1/13 to 12/31/13 you will be PENALIZED 1.5% on all Medicare patients beginning in 2015!

Read more…

Tips & Hints , , ,

Welcome to ChiroPulse365

July 1st, 2012
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Welcome to the ChiroPulse365 Homepage where you will find information on our software. Please use the top links as well as Member Center & “pages of interest” on the right.

Tips & Hints

ChiroPulse 365 New Users Install – What to Do Next (tips to save time)

March 25th, 2012
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#1 . Register & activate ChiroPulse365 for each computer

See instructions on initial popup screen when starting ChiroPulse365. You typically have 7-14 days after installation before ChiroPulse365 will be limited until activated. Read more…

Computer, Setup/Install, Tips & Hints ,

Reports: How to add/install a User Report

March 25th, 2012
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User Reports are customized reports that are commissioned to Team Pulse or 3rd party programmers for your office.

  1. Download the user report file sent by Team Pulse
  2. Read more…

Tips & Hints ,

Patient Demographic Export .CSV file

March 25th, 2012
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You can easily export Patient Demographics from ChiroPulse365:

  • Go into Report System, click Practice Management then 2. Patient Demographic Export (Tab Seperated). Hover the mouse over box #3 and see instructions how to use this report
  • Click print and you will see the email list in print preview. Instead of clicking the print icon, click the envelope icon to export. Use the “format” of “Separated Values CSV)“, destination as disk & press OK. Save the file to Desktop or MyDocuments, or better yet your working ChiroPulse data folder PulseSQL (or a subfolder in there).
  • Now enter 0 to not paginate.
  • Save the file

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Create patient email list for your office

March 25th, 2012
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You can quickly export your patient’s email for use in a 3rd party mass-mailer, or even your office email. Here is how…

Prepare your mailing list in ChiroPulse365

  • Go into Report System, click Patient then Patient Email Address Export report. Now add or remove any filters (to limit who is selected for the email list). For example, if you use the “mailing allowed” checkbox on patient wizard page-1 you can limit the patients to be included in the list only to these patients.
  • Read more…

Tips & Hints ,

ANSI-837 EDI Loop Info (5010 and 4010)

January 25th, 2012
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The Information below cross references ANSI-837 X12 Loop/Segment/Fields to the location in ChiroPulse that is used to create an EDI file field. Use this to modify any errant data in ChiroPulse before resubmitting the claim. Read more…

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HCFA Forms, Tutorials & Electronic Claim EDI ANSI X12 Setup & Overrides

January 25th, 2012
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This article explains how to customize paper HCFA-1500 and electronic EDI claim files as required by insurance carriers. Read more…

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Reports: Patient Invoices & Statements

January 25th, 2012
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This article should help you understand patient invoices so that you can make sure they are 100% accurate

It is important to setup your default office invoice in Preferred Options “Your Office” Tab. We recommend Patient Invoice-3 for typical use, see below for more details.

For each patient, you can specify their default invoice per claim in Claim Wizard page-1. This allows you to automatically invoice patients with a specific invoice per claim. Read more…

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Electronic Claims Submission: start to finish

January 25th, 2012
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Choose your EDI / Electronic Claims Clearinghouse
You have to chose an EDI clearinghouse first before you can submit claims which is independent of ChiroPulse. The clearinghouse prices & value-added services vary so research which would best suit your needs. We generally tell people to start looking first at mdon-line who have offered many of our ChiroPulse customers prompt service for years. You can then compare their price and services to other or local Clearinghouses. Read more…

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ANSI-837 Pro Edi 5010 readiness

December 13th, 2011
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ChiroPulse365 refresh 365.1.1028 or higher can output ANSI 837Pro 5010 format EDI files. Simply edit the clearinghouse (or direct insurer) “edi format” as needed and create/recreate the EDI file. For your convenience you can choose HCFA Print Image, Ansi 837Pro (as before) or the Ansi 837Pro (5010) additional choice. Read more…

New Features, Tips & Hints

Data Backup – Protect your patient data (& office accounts)

April 17th, 2011

Data Backup with ChiroServer Tools & Removable Media

Nightly Backup: At the end of day use ChiroServer Tools to backup your ChiroPulse (ChiropulseDBmaster) database. This is located on your Server or stand-alone PC. A multi-step redundant backup will protect your office against every type of possible data loss (i.e. hard-drive failure, sabatoge, flood, fire, theft, etc.) Read more…

Network & Wireless, Tips & Hints , , , , , , , , ,

Clinical History Notes & Forms

February 9th, 2011
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Chiropractic offices face an increasing burden of patient documentation, not only for the care of patients but also to obtain 3rd party reimbursement as expected. The first obstacle the doctor and office has is is typically “where do I begin?Read more…

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Patient Alerts & Case Management

December 23rd, 2010
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One of the many obstacles that your staff must overcome is Case Management & tracking important follow-up items during the care of a patient. This management is not only clinical in nature but also clerical since you might need authorization or other submissions to obtain payment & reimbursement. Read more…

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Urgent Support Ticket

July 2nd, 2010
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To renew or purchase software subscriptions please click here.

To view more service/support options please click here.

Priority support ticket (guaranteed response)
Click to purchase:

Priority Support ticket for ChiroPulse365 (not prior versions) with a guaranteed response.  Required for any assistance beyond using ChiroPulse365. For example office management, computer setup, emergency computer issues, computer networking, printer/Windows setup and similar issues.

 

Problem Fix, Tips & Hints ,

CPT Charges, Fee Schedules & Contracted Rates

September 23rd, 2009

For each insurer, you can set fee schedules which define the dollar amount the insurer has agreed to pay a specific doctor for a specific CPT.  i.e. the contracted rate fee schedule.

The allowed amount is the insurer’s contracted rate (for the doctor who performs the service). The difference between the contracted rate & your standard CPT fee is automated as a non-collectible payment entry in the ledger.

For example if a charge for a CPT is $75 & the fee schedule allowed amount is $50 when adding visits a $25 non-collectible payment will be posted to ledger automatically along with the visit/charges. Read more…

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Enhanced Scheduler Tutorial & Overview

September 21st, 2009

The Scheduler is your computerized daybook that integrates with ledger and patient data. It is customizable, including the setting hours, breaks and appointments per time slot for each day, for each doctor. The Scheduler was specifically designed to allow the vast majority of daily functions to be performed from this single screen (i.e., scheduling, posting charges, patient payment/co-payment, walkout receipt, access to patient careplan/travel card, etc.).

The Scheduler is also integrated with the Patient Claim Wizard & Ledger. You can set your default appointment information for each patient, for each “claim”, in the Claim Wizard. This includes default charges, times, etc. Typical appointment information that can be collected in the scheduler includes treatment codes (CPT, Multi & User codes) and treating doctors. This can streamline data entry, saving time & reducing errors. The scheduled charges/services (CPT, Multi & User codes) will be posted to the Patient’s Ledger when you set the visit status to kept (from waiting or treating). From the ChiroPulse start page “MyOffice” click the top icon bar “View scheduler” to launch the scheduler window. The scheduler is self-contained in an independent window to allow for quick return to office & patient tasks not scheduler related.

Scheduler  Overview ~ what each button & clickable item does:

dimmed choices waiting for patient selection

dimmed choices until a patient is selected

Scheduler, Tips & Hints

Print what you need, when you need it!

May 19th, 2009

This blog entry is intended to make you think about how much paper you generate in ChiroPulse365.

When talking to chiropractic offices it really amazes us how often the staff prints things from ChiroPulse that is really doesn’t need to be.  Print today’s schedule, print the HCFA that you sent electronically, print a patient invoice you sent, print a SOAP, etc.  Sure some things need printing (I.e. a patient walkout receipt they ask for) but much of what the average office prints is stuffed into a patient folders to take up space & quite often do nothing but collect dust.

ChiroPulse365 has a full “what you see is what you get” print preview. It can export to many computer electronic file formats and multi-page PDF portable document file. We’d like to urge your office to really start to consider the actual need of a paper printout before sending the preview to the printer.

While each of your offices has unique needs & requirements, we have a vested interest to have your patient data instantly retrievable, organized & reproducible for medical, legal & accounting purposes Read more…

Tips & Hints ,

Electronic Claims ECS/EDI Clearinghouses & Vendors

May 1st, 2009

Electronic Claims Vendors

ChiroPulse can work with almost any clearinghouse that supports industry standard formats. Listed below are a few vendors that have great customer feedback and have been compatible with ChiroPulse for years. Each clearinghouse has various options, pricing and value added services which should be considered against strictly the advertised “price”. The ability to get you quickly up and running, with correct EDI output for peculiar settings required by local insurers is important too!

MDOn-Line
www.mdon-line.com
6 Campus Drive, Parsippany, NJ 07054
Toll Free: 888-499-5465 ext 165
Fax: 973-734-9910
www.mdon-line.com Read more…

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N.Y. Workers Comp C-4 & C-4.2 Forms

April 8th, 2009

ChiroPulse365 now has Limited N.Y. Worker’s Comp C-4 Initial Report & C-4.2 Progress Report capability! This is featured in refresh 365.1.676 from April 8, 2009 or higher.  We will be improving C-4 support in the near future and allow non-NYWC users to utilize some of the tests & exams that will be tracked!

Prints on plain white paper to eliminates hassle!

Prints on plain white paper to eliminates hassle!

Read more...

Tips & Hints

Soap Notes: Point & Click Wizard Clinical Tips (part 2 of 2)

April 1st, 2009
For an introduction & overview of the Point & Click Soap Wizard click here.

We have spoken to countless Chiropractors from clinics all over North America. One  recurring theme is that daily Soap Notes are a hassle. Some offices even store them in paper files. Ugh. Another theme – which is unspoken & not quite as universally accepted – is that Daily Soaps are not absolutely useful (when treating a few times weekly) but instead a necessary evil mandated by 3rd party payers. The theory goes that  insurers know the extra hassle of creating accurate, useful daily patient notes will slow reimbursement. Good thing for ChiroPulse365 or we’d have to consider calling in Scully & Mulder from retirement.  :-)

Luckily we can put all of that to rest because accurate daily patient notes are very simple to create in ChiroPulse365. Our clinical Team believes, as you do, that Daily Soap Notes benefit the patient, the doctor and your Chiropractic office.

Lets recap the four components of a Daily Soap Note:

  • Subjective portion is simply the patient explaining their chief complaints
  • Objective portion is the doctor clinically grading the patient (exams & more)
  • Assessment lets you, the doctor, quickly & accurately assess each chief complaint
  • Plan can be totally automated by using Careplan then making small tweaks as care progresses


Subjective – The Subjective portion is simply the patient’s grading their chief complaints. This allows you to document the patient’s problem(s) as they explain them to you the doctor.

Subjective: Location / Region
For the selected complaint, click on the location(s) and/or region to best explain the patient’s complaint. You can use any of the three boxes to better explain the chief complain as the patient explains it that day. For example the chief complaint of “neck pain” could be “bilateral” (location1) or “upper” (location1) “right” (location2).  The use of locations/regions are strictly optional & are not needed to make sensible notes.

Subjective: Location/Region of the selected complaint

Subjective: Location/Region of the selected complaint

Read more…

Tips & Hints , , ,

Quick Soap Notes with Point & Click Wizard

March 27th, 2009

Creating clinically valid Soap Notes has never been easier than when using ChiroPulse365. One tool offered is the Point & Click Soap Wizard which allows you to create detailed & specific – yet clinically relevant – Soap Notes. This is touchscreen friendly and can allow the creation of a Soap Note without typing. It is even easier than it appears since once the initial Soap is created, the data collected is quickly viewed & used to start your next note for the patient’s next office visit. This allows continuity & validity of your clinical  documentation for all your patients.

The first thing to do for your patients is setup the Chief Complaints & Exams for the specific Claim (i.e. patient’s treatment episode). Remember you can have multiple simultaneous Claims running, each with thier own ICD-9 diagnosis, complaints, etc.  When you create a new Soap Note you will be asked to select which claim the note is for.

create a new soap note & select the claim it is for

create a new soap note & select the claim it is for


While in the SOAP Note Editor or Wizard you can quickly jump to  Claim Wizard Page-3 to view & change the complaints & exams! Do this effortlessly with the top menu or keyboard hotkey CTRL+F3. Note that the same keyboard shortcut is universally used in ChiroPulse365, in many windows such as Office notebook, Travelcard, Patient Homepage, Scheduler, Soap Notes, History, etc.

Use the menubar to open Claim Wizard page-3

Use the menubar in Soap Wizard to quickly open Claim Wizard page-3

The first goal is to establish what you want to clinically monitor while the patient is under your care for this treatment period (ie. claim). Complaint & Exam packages can be created for frequently used diagnostic scenarios. This will allow you to rapidly enter a preset package for “sciatica” or “headaches” with complaints & exams in your specified order.  These can be changed on-the-fly while doing Soaps using  add/insert, omit & remove;  or changed permanently (all soaps going forward) via Claim Wizard. Just remember it is best to setup your starting point in the Claim Wizard first.


In the example below we will change the primary complaint (selected in blue) in Claim Wizard. We then save the changes so that the appropriate complaints will appear when we create a new Soap Note for this Patient & claim.

Claim Wizard page-3 Complaints & Exams

Claim Wizard page-3 Complaints & Exams


The Point/Click Wizard has started in the picture below, ready to create a new Soap Note.  In the Wizard you work from top to bottom, left to right & remember that almost everything is “clickable” or selectable. You can see in this example three (3) Chief Complaints are used for Carmella but the “shoulder-arm…” complaint is Omitted for this note meaning we will skip that complaint for today’s note. Use omit to skip a complaint or exam while keeping it in the Claim Wizard for use later, such as if an exacerbation occurs. You can delete the complaint so it will not appear in the next new Soap note.

Use the SOAP tabs to navigate between components or simply use Next/F3 to go from finding to finding (ie.  location… description… better… aggravated) to quickly loop through & visually create your Soap Note. The keyboard shortcuts allow you to navigate a Soap without grabbing for the mouse. If you are using the mouse however, you can click on any blue text link to jump to that data panel.

Read more…

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What Major Stuff is in the works for ChiroPulse365!

March 12th, 2009

We just launched our web blog (i.e blog) to help us stay in better touch with your office! Let us share some exciting things happening with ChiroPulse365.

1. ChiroPulse365 will soon feature a fully indexed document file-management system that links any computer file to your patient database. You simply view/find the computer file (document, audio, video, picture, PDF, etc.) then tag it by patient, description, date, & keywords as well as optionally link it to a treating doctor, referring doctor, claim and/or lawyer. This lets you instantly retrieve, view, edit or print the linked file from any computer in your office or network running ChiroPulse365 – including wireless netbooks!

When working with any patient (for example from  Patient Finder Tab) you will see a list of documents – such as MRI results from 2/2009, blood tests, faxes, word processor files – that were linked to this patient. Thus keeping your patient files totally organized & always at your fingertips!  – This is in beta testing at select sites since February, 2009. Read more…

New Features, Scheduler , , , ,

Ten (10) Scheduling Tips with ChiroPulse365 Enhanced Scheduler

March 11th, 2009

1. If all slots for the doctor are taken you can quickly insert one.
First click on a taken slot for the doctor, so it presets that doctor. Now click “new appointment”, select the patient then click “Select Slot”. Now press “Add Extra Slot” and create the additional slot.

2. Future Appointments view is for…. you guessed it…. viewing only future appointents :)
To view all appointments for the week simply click the date and in the calendar click Week. To view all appointments for the month for a specific patient, in scheduler F3 find the patient & click the date, then month button. Presto!

3. Keyboard shortcuts are your friend in patient finder. Especially the less obvious ones.
For example in the patient dropbox type “all” (without the quotes” and press down arrow to immediately go to all patients. To find Joe Fitzgerald simply type fitzg and press down once or twice until Joe Fitzgerald appears right before your eyes! No need to keep reaching for the mouse. Read more…

Scheduler, Tips & Hints , , , , ,