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CPT Charges, Fee Schedules & Contracted Rates

September 23rd, 2009

For each insurer, you can set fee schedules which define the dollar amount the insurer has agreed to pay a specific doctor for a specific CPT.  i.e. the contracted rate fee schedule.

The allowed amount is the insurer’s contracted rate (for the doctor who performs the service). The difference between the contracted rate & your standard CPT fee is automated as a non-collectible payment entry in the ledger.

For example if a charge for a CPT is $75 & the fee schedule allowed amount is $50 when adding visits a $25 non-collectible payment will be posted to ledger automatically along with the visit/charges.

After you setup the allowed amount fee schedules for all codes for an insurer, select the fee schedule to be used for each doctor in your office for this insurer.

Up to three (3) fee schedules can be stored for each CPT. This allows doctors to have different scheduled fees. For example a DC might have one schedule, a therapist another & other doctor or therapist yet another if necessary. For simplicity start with schedule A & leave the others blank if not needed.

It is important to remember that most states legally require you to charge the same amount for services regardless of reimbursement method.  So the patient with or without insurance should be charged the same cost for a given CPT/service. You can use ledger entries to “write-off” or “contractual reduced rate” to reconcile the discounted rate given to insurers or patients from this standard service/cpt dollar amount.

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The “Fee Schedule in ChiroPulse365 totally automates contracted rates since the “non-collectible contracted rate” ledger items are added when posting charges/services.  In addition, the patient invoice clearly shows that the services were paid at a discounted rate to allow for better patient relations. For example, a patient would typically be less reluctant to complain about a co-payment or balance due when they see your rates & reimbursement was significantly reduced by their insurer.

Team Pulse Tips & Hints , , ,

Enhanced Scheduler Tutorial & Overview

September 21st, 2009

The Scheduler is your computerized daybook that integrates with ledger and patient data. It is customizable, including the setting hours, breaks and appointments per time slot for each day, for each doctor. The Scheduler was specifically designed to allow the vast majority of daily functions to be performed from this single screen (i.e., scheduling, posting charges, patient payment/co-payment, walkout receipt, access to patient careplan/travel card, etc.).

The Scheduler is also integrated with the Patient Claim Wizard & Ledger. You can set your default appointment information for each patient, for each “claim”, in the Claim Wizard. This includes default charges, times, etc. Typical appointment information that can be collected in the scheduler includes treatment codes (CPT, Multi & User codes) and treating doctors. This can streamline data entry, saving time & reducing errors. The scheduled charges/services (CPT, Multi & User codes) will be posted to the Patient’s Ledger when you set the visit status to kept (from waiting or treating). From the ChiroPulse start page “MyOffice” click the top icon bar “View scheduler” to launch the scheduler window. The scheduler is self-contained in an independent window to allow for quick return to office & patient tasks not scheduler related.

Scheduler  Overview ~ what each button & clickable item does:   Read more…

Team Pulse Scheduler, Tips & Hints

Print what you need, when you need it!

May 19th, 2009

This blog entry is intended to make you think about how much paper you generate in ChiroPulse365.

When talking to chiropractic offices it really amazes us how often the staff prints things from ChiroPulse that is really doesn’t need to be.  Print today’s schedule, print the HCFA that you sent electronically, print a patient invoice you sent, print a SOAP, etc.  Sure some things need printing (I.e. a patient walkout receipt they ask for) but much of what the average office prints is stuffed into a patient folders to take up space & quite often do nothing but collect dust.

ChiroPulse365 has a full “what you see is what you get” print preview. It can export to many computer electronic file formats and multi-page PDF portable document file. We’d like to urge your office to really start to consider the actual need of a paper printout before sending the preview to the printer.

While each of your offices has unique needs & requirements, we have a vested interest to have your patient data instantly retrievable, organized & reproducible for medical, legal & accounting purposes Read more…

Team Pulse Tips & Hints ,

Data Backup – Protect your patient data (& office accounts)

April 17th, 2009

Data Backup with ChiroServer Tools & Removable Media

Nightly Backup: At the end of day use ChiroServer Tools to backup your ChiroPulse (ChiropulseDBmaster) database. This is located on your Server or stand-alone PC. A multi-step redundant backup will protect your office against every type of possible data loss (i.e. hard-drive failure, sabatoge, flood, fire, theft, etc.) while providing for a hassle-free restoration using open technology standards. A backup is no good if the “backup” is unreadable or unavailable. The best backup solution is a removable USB device (as your “safe place” – more below) with secondary system backup to an internal hard drive, network backup drive or internet backup solution (one you’ve actually tested the ability to quickly restore). This allows redundant backup that is off-site.  The goal is to have your ChiroPulse database in one place that can be restored (on a new or fixed PC) in minutes!

What do I Backup To? Nowadays it’s best to backup to USB flash drive, not disc/CD. USB flash drives are faster, more reliable and offer less chance of failure (plus they’re green & not a total waste of plastic/landfill space). Any USB flash drive will work, 4GB more more is sensible and they’re priced under $25.  What is nice is that any PC can read a USB card and our “copy to safe place” uses industry standard ZIP format so your backup is instantly readable without installing any software, utilities, etc. USB flash cards should be replaced yearly and it’s probably best to rotate two (2) USB cards using a different one on alternate days. An ounce of prevention is worth what… probably 10 pounds of cure. This is your PATIENT DATA so protect it carefully.   Read more…

Team Pulse Tips & Hints , , , , , , , , ,

N.Y. Workers Comp C-4 & C-4.2 Forms

April 8th, 2009

ChiroPulse365 now has Limited N.Y. Worker’s Comp C-4 Initial Report & C-4.2 Progress Report capability! This is featured in refresh 365.1.676 from April 8, 2009 or higher.  We will be improving C-4 support in the near future and allow non-NYWC users to utilize some of the tests & exams that will be tracked!

Prints on plain white paper to eliminates hassle!

Prints on plain white paper to eliminates hassle!

Read more...

Team Pulse Tips & Hints

Soap Notes: Point & Click Wizard Clinical Tips (part 2 of 2)

April 1st, 2009
For an introduction & overview of the Point & Click Soap Wizard click here.

We have spoken to countless Chiropractors from clinics all over North America. One  recurring theme is that daily Soap Notes are a hassle. Some offices even store them in paper files. Ugh. Another theme – which is unspoken & not quite as universally accepted – is that Daily Soaps are not absolutely useful (when treating a few times weekly) but instead a necessary evil mandated by 3rd party payers. The theory goes that  insurers know the extra hassle of creating accurate, useful daily patient notes will slow reimbursement. Good thing for ChiroPulse365 or we’d have to consider calling in Scully & Mulder from retirement.  :-)

Luckily we can put all of that to rest because accurate daily patient notes are very simple to create in ChiroPulse365. Our clinical Team believes, as you do, that Daily Soap Notes benefit the patient, the doctor and your Chiropractic office.

Lets recap the four components of a Daily Soap Note:

  • Subjective portion is simply the patient explaining their chief complaints
  • Objective portion is the doctor clinically grading the patient (exams & more)
  • Assessment lets you, the doctor, quickly & accurately assess each chief complaint
  • Plan can be totally automated by using Careplan then making small tweaks as care progresses


Subjective – The Subjective portion is simply the patient’s grading their chief complaints. This allows you to document the patient’s problem(s) as they explain them to you the doctor.

Subjective: Location / Region
For the selected complaint, click on the location(s) and/or region to best explain the patient’s complaint. You can use any of the three boxes to better explain the chief complain as the patient explains it that day. For example the chief complaint of “neck pain” could be “bilateral” (location1) or “upper” (location1) “right” (location2).  The use of locations/regions are strictly optional & are not needed to make sensible notes.

Subjective: Location/Region of the selected complaint

Subjective: Location/Region of the selected complaint

Read more…

Team Pulse Tips & Hints , , ,

Quick Soap Notes with Point & Click Wizard

March 27th, 2009

Creating clinically valid Soap Notes has never been easier than when using ChiroPulse365. One tool offered is the Point & Click Soap Wizard which allows you to create detailed & specific – yet clinically relevant – Soap Notes. This is touchscreen friendly and can allow the creation of a Soap Note without typing. It is even easier than it appears since once the initial Soap is created, the data collected is quickly viewed & used to start your next note for the patient’s next office visit. This allows continuity & validity of your clinical  documentation for all your patients.

The first thing to do for your patients is setup the Chief Complaints & Exams for the specific Claim (i.e. patient’s treatment episode). Remember you can have multiple simultaneous Claims running, each with thier own ICD-9 diagnosis, complaints, etc.  When you create a new Soap Note you will be asked to select which claim the note is for.

create a new soap note & select the claim it is for

create a new soap note & select the claim it is for


While in the SOAP Note Editor or Wizard you can quickly jump to  Claim Wizard Page-3 to view & change the complaints & exams! Do this effortlessly with the top menu or keyboard hotkey CTRL+F3. Note that the same keyboard shortcut is universally used in ChiroPulse365, in many windows such as Office notebook, Travelcard, Patient Homepage, Scheduler, Soap Notes, History, etc.

Use the menubar to open Claim Wizard page-3

Use the menubar in Soap Wizard to quickly open Claim Wizard page-3

The first goal is to establish what you want to clinically monitor while the patient is under your care for this treatment period (ie. claim). Complaint & Exam packages can be created for frequently used diagnostic scenarios. This will allow you to rapidly enter a preset package for “sciatica” or “headaches” with complaints & exams in your specified order.  These can be changed on-the-fly while doing Soaps using  add/insert, omit & remove;  or changed permanently (all soaps going forward) via Claim Wizard. Just remember it is best to setup your starting point in the Claim Wizard first.


In the example below we will change the primary complaint (selected in blue) in Claim Wizard. We then save the changes so that the appropriate complaints will appear when we create a new Soap Note for this Patient & claim.

Claim Wizard page-3 Complaints & Exams

Claim Wizard page-3 Complaints & Exams


The Point/Click Wizard has started in the picture below, ready to create a new Soap Note.  In the Wizard you work from top to bottom, left to right & remember that almost everything is “clickable” or selectable. You can see in this example three (3) Chief Complaints are used for Carmella but the “shoulder-arm…” complaint is Omitted for this note meaning we will skip that complaint for today’s note. Use omit to skip a complaint or exam while keeping it in the Claim Wizard for use later, such as if an exacerbation occurs. You can delete the complaint so it will not appear in the next new Soap note.

Use the SOAP tabs to navigate between components or simply use Next/F3 to go from finding to finding (ie.  location… description… better… aggravated) to quickly loop through & visually create your Soap Note. The keyboard shortcuts allow you to navigate a Soap without grabbing for the mouse. If you are using the mouse however, you can click on any blue text link to jump to that data panel.

Read more…

Team Pulse Tips & Hints , , ,

What Major Stuff is in the works for ChiroPulse365!

March 12th, 2009

We just launched our web blog (i.e blog) to help us stay in better touch with your office! Let us share some exciting things happening with ChiroPulse365.

1. ChiroPulse365 will soon feature a fully indexed document file-management system that links any computer file to your patient database. You simply view/find the computer file (document, audio, video, picture, PDF, etc.) then tag it by patient, description, date, & keywords as well as optionally link it to a treating doctor, referring doctor, claim and/or lawyer. This lets you instantly retrieve, view, edit or print the linked file from any computer in your office or network running ChiroPulse365 – including wireless netbooks!

When working with any patient (for example from  Patient Finder Tab) you will see a list of documents – such as MRI results from 2/2009, blood tests, faxes, word processor files – that were linked to this patient. Thus keeping your patient files totally organized & always at your fingertips!  – This is in beta testing at select sites since February, 2009. Read more…

Team Pulse New Features, Scheduler , , , ,

Ten (10) Scheduling Tips with ChiroPulse365 Enhanced Scheduler

March 11th, 2009

1. If all slots for the doctor are taken you can quickly insert one.
First click on a taken slot for the doctor, so it presets that doctor. Now click “new appointment”, select the patient then click “Select Slot”. Now press “Add Extra Slot” and create the additional slot.

2. Future Appointments view is for…. you guessed it…. viewing only future appointents :)
To view all appointments for the week simply click the date and in the calendar click Week. To view all appointments for the month for a specific patient, in scheduler F3 find the patient & click the date, then month button. Presto!

3. Keyboard shortcuts are your friend in patient finder. Especially the less obvious ones.
For example in the patient dropbox type “all” (without the quotes” and press down arrow to immediately go to all patients. To find Joe Fitzgerald simply type fitzg and press down once or twice until Joe Fitzgerald appears right before your eyes! No need to keep reaching for the mouse. Read more…

Team Pulse Scheduler, Tips & Hints , , , , ,