Welcome to the ChiroPulse365 Homepage where you will find information on our software. Please use the top links as well as Member Center & “pages of interest” on the right.
Now available & automated in the December 2012 refresh! You can easily and correctly report PQRS for Medicare (or other carriers). The necessary CPT G-codes have been added to your system along with logic to prompt for selecting the correct code when posting charges/visit info for a patient that was designated for PQRS reporting. This will ensure that you insert the CPT G-codes as needed as well as record the correct ones based on previously used codes.
PQRS Reporting & Participation Overview (12/26/2012 update, 1/2/2013 update adds two more G-codes)
You participate in PQRS (Medicare 1/1/2013 requirement) by reporting on the
three two(2) measures applicable to DCs on the claim forms (HCFA or EDI claim). There is no registration process for PQRS. The measures are Measure #124 Health Information Technology, Measure #131 Pain Assessment and Follow-up & Measure #182 Functional Outcome Assessment. Note that Measure #124 requirement was removed in late December and should not be reported.
To participate you must report each visit on measures #131 and #182. To report you submit a G-code (special CPT code) on your HCFA claim form in box-24. This is done for each visit date for both Measures. If you do NOT successfully report on the PQRS measures in 50% of your claims from 1/1/13 to 12/31/13 you will be PENALIZED 1.5% on all Medicare patients beginning in 2015!
Please note that certain removable hard-drives such as Seagate FreeAgent GoFlex & WD Western Digital MyDrive come with automated “backup” software that self-installs (often without you really knowing) that can create problems with Microsoft SQL Server (the database engine powering ChiroPulse365).
If you are using these drives for backup it is urgent to remove the autorun files as shown below. Simply delete them from the usb removable drive or move them to a newly created subfolder) to stop the “auto start” of any backup software from removable drives.
Seagate FreeAgent GoFlex
WD Western Digital MyDrive
All support or assistance for Retired/Legacy ChiroPulse versions (v1-4) is be initiated at our secure Member Center. Phone and email is not monitored for legacy/retired ChiroPulse products so these communications will just delay. Please follow the guidelines below to save your Office Staff valuable time and eliminate frustration. Repeat calls/email will not expedite.
Technical Support, Licensing Support or any assistance with ChiroPulse retired versions 1-4. Estimated response time within two (2) business days via phone and/or member center.
Screen resolution & DPI Setup – XP & Vista/7
The wrong settings will result in cropping of ChiroPulse365 from view, so that buttons on the bottom will not be visible (ie. Finish/later or Next/Back buttons on Patient Wizard).
- 1024×768 screen display resolution or higher
- 96dpi or finer
These instructions are to install the Microsoft SQL Express 2005 Database Engine (featured with Windows 7/Vista on Windows XP. This would be required if you ran out of space on your database (XP SQL Engine has a 2GB file size limit) or if your previous server was Vista/7 but your new server is XP (which is not recommended). Read more…
If the ZIP or MSDE/SQL backup fails on Windows 7 or Vista and you are prompted to do the SQL backup please do this on your Server (or Stand-Alone) PC:
- Right click over the ChiroServerTools & Backup icon and in the popup menu select properties. Now click “Compatibility” tab and check “Run this program as an administrator“.
- Now restart ChiroServer Tools & Backup and retry the ZIP backup.This is a permission/ownership issue regarding creation of the backup file. Running ChiroServer Tools & backup as a windows administrator allows it to work as intended.
Unfortunately Pulse Software cannot offer free support & assistance with Windows Networking, Windows File Sharing or other Windows Network setup issues. During installation of the Server we have pictures and help for what to do. Remember if Windows is not setup, infected or corrupted ChiroPulse cannot run effectively or at all. Just like if the engine of your car is broken you won’t be able to start the car without first having it repaired. Read more…
You can easily export Patient Demographics from ChiroPulse365:
- Go into Report System, click Practice Management then 2. Patient Demographic Export (Tab Seperated). Hover the mouse over box #3 and see instructions how to use this report
- Click print and you will see the email list in print preview. Instead of clicking the print icon, click the envelope icon to export. Use the “format” of “Separated Values CSV)“, destination as disk & press OK. Save the file to Desktop or MyDocuments, or better yet your working ChiroPulse data folder PulseSQL (or a subfolder in there).
- Now enter 0 to not paginate.
- Save the file
You can quickly export your patient’s email for use in a 3rd party mass-mailer, or even your office email. Here is how…
Prepare your mailing list in ChiroPulse365
- Go into Report System, click Patient then Patient Email Address Export report. Now add or remove any filters (to limit who is selected for the email list). For example, if you use the “mailing allowed” checkbox on patient wizard page-1 you can limit the patients to be included in the list only to these patients.
- Read more…
It is important to setup your default office invoice in Preferred Options “Your Office” Tab. We recommend Patient Invoice-3 for typical use, see below for more details.
For each patient, you can specify their default invoice per claim in Claim Wizard page-1. This allows you to automatically invoice patients with a specific invoice per claim. Read more…
Choose your EDI / Electronic Claims Clearinghouse
You have to chose an EDI clearinghouse first before you can submit claims which is independent of ChiroPulse. The clearinghouse prices & value-added services vary so research which would best suit your needs. We generally tell people to start looking first at mdon-line who have offered many of our ChiroPulse customers prompt service for years. You can then compare their price and services to other or local Clearinghouses. Read more…
After you have purchased ChiroPulse365 you can quickly update your installation from the Trial Edition. Outlined below are the easy-to-follow steps to get your office running the latest version of ChiroPulse365, hassle-free from what you had previously installed for the 30-day Trial.
Here is what to do… Read more…
Outlined below are the easy-to-follow steps to get your office converted to the latest version of ChiroPulse. To upgrade from your current ChiroPulse version (1, 2 or 3) up to ChiroPulse365 we would need to schedule a database convert (no additional charge) performed by Team Pulse. Read more…
ChiroPulse365 refresh 365.1.1028 or higher can output ANSI 837Pro 5010 format EDI files. Simply edit the clearinghouse (or direct insurer) “edi format” as needed and create/recreate the EDI file. For your convenience you can choose HCFA Print Image, Ansi 837Pro (as before) or the Ansi 837Pro (5010) additional choice. Read more…
Data Backup with ChiroServer Tools & Removable Media
Nightly Backup: At the end of day use ChiroServer Tools to backup your ChiroPulse (ChiropulseDBmaster) database. This is located on your Server or stand-alone PC. A multi-step redundant backup will protect your office against every type of possible data loss (i.e. hard-drive failure, sabatoge, flood, fire, theft, etc.) Read more…
One of the many obstacles that your staff must overcome is Case Management & tracking important follow-up items during the care of a patient. This management is not only clinical in nature but also clerical since you might need authorization or other submissions to obtain payment & reimbursement. Read more…