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HELP WITH INSTALLING & LICENSING… (also see top menu, article tags/categories & search)

TUTORIALS & CLAIM SUBMISSION…

NEW COMPUTER & TABLET HELP…

Windows 10 & ChiroPulse

Windows 10 is a free update from Microsoft to genuine licensed PCs running Windows 7 or 8.1. Microsoft will roll this out starting July 29, 2015 and you will see the “free upgrade” offer in your windows Notification area (lower right by the clock/date). You have ONE YEAR to take advantage of the free Microsoft Windows 10 license update. We highly recommend you “reserve” your free upgrade.

ChiroPulse software has been tested and used daily on Windows 10 starting with the Fall 2014 “Windows 10 Developers/Technical preview”.

This “free update” from Microsoft installs directly on your Windows 7 or 8.1 PC keeping all programs, settings & data intact, including ChiroPulse365. If you update to Windows 10 your ChiroPulse365 installation & data remains intact. There is a “rollback” feature built in to Windows 10 where if the installation of Windows 10 fails your PC will “roll back” to the previous version (Windows 7 or 8.1)

Windows 10 is an exciting update with many great features and usability improvements over Windows 7 & 8.1, while offering useful new utilities and continually updated security. Still, it is a good idea to wait a few weeks before upgrading your PC to Windows 10.

If you buy a new Windows 8.1 PC after July 29, 2015 we HIGHLY RECOMMEND installing the free Windows 10 update immediately. Then install ChiroPulse365 and all your other applications.

CMS-1500 HCFA Claim Form (02-12) Readiness w/ 12 ICDs

ChiroPulse365 (refresh x.1401+) is ready for the new CMS-1500 2014 (02-12) paper form that most carriers will be accepting 4/1/2014. This form (and “plain text EDI file) adds some new fields & qualifiers that applies to paper/print.  All PIN/Overrides are available as used before with prior claim forms (print & electronic). Three “invoices” typically apply:

  1. Paper Printed: CMS-1500 Form 2014 (Revision 02-12)
  2. Electronic Submission: Plain Text 2014 (typically requires one-time “mapping” by your clearinghouse)
  3. Electronic Submission: ANSI837 5010 EDI format (fields and qualifiers to not apply to this format) Continue reading

ICD-10 Info & ChiroPulse Use (submission delayed to 10/1/2015)

On April 1, 2014 President Obama signed into legislation the Protecting Access to Medicare Act of 2014 (H.R.4302) which includes a one year delay in the implementation of ICD 10 codes. The new date for implementation is 10/1/2015. To read more please click here.

The implementation of ICD-10 has been delayed again but ChiroPulse365 is now fully ICD-10 compliant (since March 2014) and as the “you must use ICD-10, not ICD-9 codes” date of 10/1/2015 approaches ChiroPulse will offer tools to conveniently move your ICD-9 Claims to ICD-10. The biggest obstacle your office faces is that you cannot intermix ICD-9 codes and ICD-10 codes in one claim. The second obstacle is knowing which ICD-10 to use or which Medicare will approve. As the ICD-10 rollout date approaches we’ll make your life easier. Continue reading

Upgrading Windows XP PCs to Windows 7/8

With Microsoft ending support of Windows XP on 4/8/2014 (no more security updates or tech support) it is urgent for offices to migrate from Windows XP. We highly recommend moving to Windows 8.1 & new computers. There is no upgrade path from Windows XP to Windows 7 or Windows 8. You need to backup, and run a “clean reinstall” of Windows 7/8. This is time consuming and counter-productive. Never upgrade your “server” PC from XP, instead purchase a new one (with a Core i5 3GHz or faster CPU). Continue reading

Processing Electronic Payment 835 ERA files

An exciting add-on service is available to ChiroPulse365 subscribers which lets your office automatically input payments quickly into ledger via Electronic Payment 835 ERA files.  This is a huge time-saver for your office staff!  You can obtain the Electronic Payment 835 ERA (Electronic Remittance Advice) file from your clearinghouse/carrier and now quickly import hundreds (or thousands!) of line-item “payment” entries into the Ledger of many patients very quickly. This is not only much faster than manual entry of this payment data but the input is 100% accurate with no typos or mistakes.

The Electronic Payments add-on is available in “pre-release” to select users at NO COST! To gain early access please use the form at the bottom of this page. Upon full-release of the “Electronic Payments Add-on” all ChiroPulse365 subscribers will be given free unlimited-use of this add-on for a number of days. We know demand is high for this feature but we want to get it 100% right so during the pre-release time we’ll be sorting out a few more regional clearinghouses & carriers.  Printable View Printable View Continue reading

Buying a New Computer or replacing an older PC?

This article will help you select the best computer to protect your office/patient data. While PCs typically last for many years please prepare to regularly replace your PCs (every 3 years or so) so that performance is maintained and outages are avoided if something fails expectantly and without warning. An ounce of prevention is worth a pound of cure!  Your SERVER PC stores all your patient data on a magnetic data drive that spins 7,200 time per minute! Unfortunately PCs don’t have accurate “gas gauges” or “warning lights” so an old PC that “still works” today could be the one that won’t power on tomorrow.

Please see our Windows 10 article – click here

Please read below & follow our suggestions to improve performance, save cost and make your life easier… Printable View Printable View

Continue reading