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Welcome to the ChiroPulse365 Homepage where you will find information on our software. Please use the top links as well as Member Center & “pages of interest” on the right.
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This article will be updated regulary as Tablet features are added and new Windows 8 tablets are available to test. Currently tested tablets. Out of production Acer W500 (updated to Windows8) and Acer W510 (available December 2012 with Windows 8): Read more…
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Now available & automated in the December 2012 refresh! You can easily and correctly report PQRS for Medicare (or other carriers). The necessary CPT G-codes have been added to your system along with logic to prompt for selecting the correct code when posting charges/visit info for a patient that was designated for PQRS reporting. This will ensure that you insert the CPT G-codes as needed as well as record the correct ones based on previously used codes.
You participate in PQRS (Medicare 1/1/2013 requirement) by reporting on the three two(2) measures applicable to DCs on the claim forms (HCFA or EDI claim). There is no registration process for PQRS. The measures are Measure #124 Health Information Technology, Measure #131 Pain Assessment and Follow-up & Measure #182 Functional Outcome Assessment. Note that Measure #124 requirement was removed in late December and should not be reported.
To participate you must report each visit on measures #131 and #182. To report you submit a G-code (special CPT code) on your HCFA claim form in box-24. This is done for each visit date for both Measures. If you do NOT successfully report on the PQRS measures in 50% of your claims from 1/1/13 to 12/31/13 you will be PENALIZED 1.5% on all Medicare patients beginning in 2015!
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Please note that certain removable hard-drives such as Seagate FreeAgent GoFlex & WD Western Digital MyDrive come with automated “backup” software that self-installs (often without you really knowing) that can create problems with Microsoft SQL Server (the database engine powering ChiroPulse365).
If you are using these drives for backup it is urgent to remove the autorun files as shown below. Simply delete them from the usb removable drive or move them to a newly created subfolder) to stop the “auto start” of any backup software from removable drives.
Seagate FreeAgent GoFlex
WD Western Digital MyDrive
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#1 . Register & activate ChiroPulse365 for each computer
See instructions on initial popup screen when starting ChiroPulse365. You typically have 7-14 days after installation before ChiroPulse365 will be limited until activated. Read more…
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All support or assistance for Retired/Legacy ChiroPulse versions (v1-4) is be initiated at our secure Member Center. Phone and email is not monitored for legacy/retired ChiroPulse products so these communications will just delay. Please follow the guidelines below to save your Office Staff valuable time and eliminate frustration. Repeat calls/email will not expedite.
Click to purchase: Technical Support, Licensing Support or any assistance with ChiroPulse retired versions 1-4. Estimated response time within two (2) business days via phone and/or member center.
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Screen resolution & DPI Setup – XP & Vista/7
The wrong settings will result in cropping of ChiroPulse365 from view, so that buttons on the bottom will not be visible (ie. Finish/later or Next/Back buttons on Patient Wizard).
Display Requirements:
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These instructions are to install the Microsoft SQL Express 2005 Database Engine (featured with Windows 7/Vista on Windows XP. This would be required if you ran out of space on your database (XP SQL Engine has a 2GB file size limit) or if your previous server was Vista/7 but your new server is XP (which is not recommended). Read more…
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If the ZIP or MSDE/SQL backup fails on Windows 7 or Vista and you are prompted to do the SQL backup please do this on your Server (or Stand-Alone) PC:
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Unfortunately Pulse Software cannot offer free support & assistance with Windows Networking, Windows File Sharing or other Windows Network setup issues. During installation of the Server we have pictures and help for what to do. Remember if Windows is not setup, infected or corrupted ChiroPulse cannot run effectively or at all. Just like if the engine of your car is broken you won’t be able to start the car without first having it repaired. Read more…
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You can easily export Patient Demographics from ChiroPulse365:
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You can quickly export your patient’s email for use in a 3rd party mass-mailer, or even your office email. Here is how…
Prepare your mailing list in ChiroPulse365
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The Information below cross references ANSI-837 X12 Loop/Segment/Fields to the location in ChiroPulse that is used to create an EDI file field. Use this to modify any errant data in ChiroPulse before resubmitting the claim. Read more…
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This article explains how to customize paper HCFA-1500 and electronic EDI claim files as required by insurance carriers. Read more…
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It is important to setup your default office invoice in Preferred Options “Your Office” Tab. We recommend Patient Invoice-3 for typical use, see below for more details.
For each patient, you can specify their default invoice per claim in Claim Wizard page-1. This allows you to automatically invoice patients with a specific invoice per claim. Read more…
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Choose your EDI / Electronic Claims Clearinghouse
You have to chose an EDI clearinghouse first before you can submit claims which is independent of ChiroPulse. The clearinghouse prices & value-added services vary so research which would best suit your needs. We generally tell people to start looking first at mdon-line who have offered many of our ChiroPulse customers prompt service for years. You can then compare their price and services to other or local Clearinghouses. Read more…
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After you have purchased ChiroPulse365 you can quickly update your installation from the Trial Edition. Outlined below are the easy-to-follow steps to get your office running the latest version of ChiroPulse365, hassle-free from what you had previously installed for the 30-day Trial.
Here is what to do… Read more…
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Outlined below are the easy-to-follow steps to get your office converted to ChiroPulse365. Since you are running ChiroPulse Advanced v4 your database can be easily updated with the new ChiroServer Tools installed now in your own office! Read more…
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Outlined below are the easy-to-follow steps to get your office converted to the latest version of ChiroPulse. To upgrade from your current ChiroPulse version (1, 2 or 3) up to ChiroPulse365 we would need to schedule a database convert (no additional charge) performed by Team Pulse. Read more…
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ChiroPulse365 refresh 365.1.1028 or higher can output ANSI 837Pro 5010 format EDI files. Simply edit the clearinghouse (or direct insurer) “edi format” as needed and create/recreate the EDI file. For your convenience you can choose HCFA Print Image, Ansi 837Pro (as before) or the Ansi 837Pro (5010) additional choice. Read more…
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Data Backup with ChiroServer Tools & Removable Media
Nightly Backup: At the end of day use ChiroServer Tools to backup your ChiroPulse (ChiropulseDBmaster) database. This is located on your Server or stand-alone PC. A multi-step redundant backup will protect your office against every type of possible data loss (i.e. hard-drive failure, sabatoge, flood, fire, theft, etc.) Read more…
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Save & secure remote access to your office PC is a valuable tool for your office. It allows you to “operate” your Office computer and ChiroPulse365 from almost any computer using any internet connection. Read more…
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Chiropractic offices face an increasing burden of patient documentation, not only for the care of patients but also to obtain 3rd party reimbursement as expected. The first obstacle the doctor and office has is is typically “where do I begin?” Read more…
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One of the many obstacles that your staff must overcome is Case Management & tracking important follow-up items during the care of a patient. This management is not only clinical in nature but also clerical since you might need authorization or other submissions to obtain payment & reimbursement. Read more…